Support Information
Do you have technical or maintenance issues, or do you have a repair issue which you need more information about?
Here you can find more information so you will be up and running in no-time.
Get in contact by phone
If you want a direct contact with one of your local supporters, you can find the number of them in the table underneath.
| Country | Phone number |
|---|---|
| Austria | +49 212 25826 -30 |
| Baltic Countries | +45 (0)70 22 01 22 |
| Belgium | +31 (0)23 55 44 093 |
| Czech Republic | +31 23 55 44 095 |
| France | +33 (0)1 60 21 22 91 |
| Germany | +49 (0)212 258 260 |
| Hungary | +31 23 55 44 095 |
| Italy | +39 (0)0362 59 96 1 |
| Luxembourg | +31 (0)23 55 44 093 |
| The Netherlands | +31 (0)23 55 44 093 |
| Poland | +48 (22)465 66 62 |
| Portugal | +34 (0)93 846 07 45 |
| Russia | +7 (812) 336-47-06 |
| Scandinavia | +45 (0)70 22 01 22 |
| Spain | +34 (0)93 846 07 45 |
| Sweden | +46 (0)46 540 90 70 |
| Switzerland | +41 (0)43 343 7272 |
| United Kingdom | +44 (0)2476 511288 |
If there's no direct support for your region and you are situated in Europe, the Middle East or Africa you can direct contact the European support office on +31 23 5544698.
If you aren't situated in Europe, the Middle East or Africa than you should visit the Global website to find your local support team.
Go to the Pro-face Global websiteGet in contact by E-mail
In order to answer your questions and provide you with the right information you need, please be sure to include the following information in your e-mail.
The more detailed information you can provide, the more accurate our answer or solution will be.
If you like, you can simply copy and paste the following information headings into your e-mail.
- Your Name:
- Company Name:
- Division:
- Country:
- Telephone (including country code):
- Fax (including country code):
- E-mail Address:
- Product in question (In the case of drawing software, write down the version):
- Please provide as much information as possible, such as your equipment design and related error codes.
Send your e-mail to support@proface.com
Find the right manuals
Detailed information about our hardware and installation and hardware manuals can be find in the product section.
Find your product
For general driver download, software updates en other tools you can visit the "OtasukePro" download page
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